YOU HANDLE THE JOB.
DITEK HANDLES THE CALL.
Your bilingual AI receptionist can answer calls 24/7, capture service requests, help with appointments and estimate requests, and automatically follow up — while you focus on the job.
Home Services AI Assistant
24/7 Bilingual Support
YOU CAN'T ANSWER THE PHONE WHEN YOUR HANDS ARE FULL.
Home-service professionals spend their days driving, working at customer locations, using equipment, meeting homeowners, and completing jobs.
But new customers don't stop calling because you're busy. A missed call could be a new service request, an estimate opportunity, or a future customer.
Ditek helps your business respond faster with AI-powered communication and automation working behind the scenes.
YOUR AI-POWERED FRONT OFFICE
Communication and automation solutions built for home-service businesses.
24/7 BILINGUAL AI RECEPTIONIST
Answer customer calls and supported conversations in English and Spanish. Handle approved common questions, capture information, and help route inquiries.
SERVICE REQUEST CAPTURE
Collect the information your team needs: customer name, phone, service address, type of service needed, problem description, and preferred appointment time.
APPOINTMENTS + SCHEDULING
Help customers request or schedule service appointments based on configured availability. Support for service appointments, consultations, and estimates.
ESTIMATE REQUESTS
Capture information from customers requesting estimates or quotes and route the opportunity to the appropriate person or workflow.
MISSED-CALL FOLLOW-UP
When a call is missed, automated communication can help reconnect with the customer quickly instead of allowing the opportunity to disappear.
AUTOMATIC FOLLOW-UP
Support for SMS follow-up, email follow-up, appointment confirmations, reminders, estimate follow-up, and lead nurturing.
FROM INCOMING CALL TO YOUR NEXT JOB
A smooth workflow from initial call to completed job.
CUSTOMER CALLS
AI ANSWERS 24/7
WHAT SERVICE?
CAPTURES INFO
APPT OR ESTIMATE
SENT TO TEAM/CRM
AUTO FOLLOW-UP
SEE HOW IT WORKS IN THE REAL WORLD.
Four real-world scenarios of how Ditek can help home-service businesses.
HVAC
"My AC stopped working and the house is getting hot."
Ditek AI can capture the customer's information, service location, details about the request, and initiate the configured service workflow.
PLUMBING
"I have water leaking under my kitchen sink."
Ditek AI can collect contact and service information and initiate the business's configured next step.
ROOFING
"I noticed water coming through my ceiling after the storm."
Ditek AI can capture the customer's contact information, property information, and service request for follow-up.
CLEANING SERVICES
"I need a quote for cleaning a three-bedroom house."
Ditek AI can collect property and service information and initiate the estimate-request workflow.
BUILT AROUND YOUR BUSINESS.
Your business doesn't operate exactly like every other contractor. Ditek can configure your AI receptionist and automation workflows:
MORE THAN AN AI RECEPTIONIST.
Ditek brings AI, automation, communication, websites, and customer management tools together to help home-service businesses respond faster and operate more efficiently.
ONE CONNECTED BUSINESS SYSTEM.
YOUR WEBSITE CAN WORK WHILE YOU'RE ON THE JOB.
Ditek can also create a professional website connected to your customer communication system.
BUILT FOR HOME SERVICE PROFESSIONALS
Adaptable solutions for all types of home-service businesses.
YOU DO THE WORK. LET DITEK HANDLE THE FOLLOW-UP.
Configured automation can help your business stay connected after the service call and make it easier to request customer feedback and reviews.
LIZ
Liz represents the type of AI-powered customer experience Ditek can create for your business. Your AI receptionist can be configured around your services, business hours, service areas, frequently asked questions, appointment process, estimate requests, and communication workflows.
TECHNOLOGY THAT WORKS BEHIND THE SCENES
24/7 AI Availability
English + Spanish
Custom Business Workflows
Service Request Capture
Appointment Support
Automated Follow-Up
CRM Integration
Ongoing Ditek Support
STOP LOSING BUSINESS TO MISSED CALLS.
See how Ditek Solutions can help your home-service business answer customers, capture service opportunities, automate follow-up, and stay connected — even while you're on the job.
Important Disclaimer
Ditek Solutions provides AI, automation, communication, IT, website, and digital business solutions. Ditek does not provide home repair, contracting, electrical, plumbing, HVAC, roofing, or other trade services. AI solutions are designed to support administrative, customer communication, lead-capture, scheduling, and follow-up workflows and are not intended to replace licensed professionals. Features and integrations vary based on the selected solution, third-party platforms, and business requirements. Business results are not guaranteed. The AI should NOT provide technical safety advice, diagnose dangerous conditions, or instruct customers to perform potentially hazardous repairs.
Ready To Modernize Your Business?
Let's discuss how AI, automation, and digital solutions can help your business grow.
Send us a message
Fill out the form below and we'll be in touch shortly.
